Transferring an Extended Warranty
If I decide to buy a new car, what are the steps I have to take in order to transfer my extended warranty? Transferring an Extended Warranty When you sell your vehicle you have to contact the...
View ArticleWhen is the best time to purchase an extended warranty?
Fact: The very best time to purchase an extended warranty is while your vehicle is still covered by the manufacturer’s warranty. You will not be paying for double coverage. The extended warranty is...
View ArticleHow CARCHEX Handles Complaints – Jason Goldsmith
I wanted to take a moment to address the question: How does CARCHEX handle customer complaints? First, we have the best trained staff in the industry who are skilled in working as counselors and...
View ArticleWhat Does an Extended Warranty Cover?
I’m considering purchasing an extended warranty, what are the different levels of coverage available to me and what is covered under each one? Video Transcription: There’s actually two types of...
View ArticleHow Does CARCHEX Recommend an Extended Warranty?
CARCHEX works hard to find the best combination of level of coverage, the right time and term, and the best cost for its consumers. Video Transcription Well number 1 my goal is that I want to find the...
View ArticleWhat Can I Expect if I am New to CARCHEX?
A lot of times, CARCHEX is the first extended warranty company that a customer speaks with, so they really don’t know what to expect. CARCHEX strives to inform the customer what’s going to happen...
View ArticleForgetting to File a Warranty Claim
Many extended auto warranty policies require that claims be filed by the customer’s repair facility. But what happens if your mechanic forgets to file a claim with CARCHEX? For cases like this, CARCHEX...
View ArticleTalking with a Potential CARCHEX Customer
What can I expect if I am a new customer contacting CARCHEX for the first time? Video Transcription Well, when I first make contact with a potential customer I always want to make sure that they...
View ArticleCARCHEX’s Customer Experience Above All – Jerry E.
The CARCHEX promise is “Customer Experience Above All.” In everything we do, the customer comes first. We achieve this by making the customer feel as comfortable and as educated about our product as...
View ArticleRecommending the Best Extended Warranty
What are the different levels of extended warranties available and how do I know which is the best for me? Video Transcription I always take the top down approach that starts with the highest level of...
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